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VW - Barons Bellville
Phone: +27 (0) 21 957 7500
Address: Cnr Raglan & Durban Road Bellville, Western Cape, 7536
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Tanya Gympies
Bad Customer Service

On December 11, 2017

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Well I bought a used Polo Vivo from Barons Bellville. On my online request, I asked for an accident free with low millage vehicle. Well after purchasing the vehicle I picked up that so shaddy paint work was done on the vehicle and requested that they take the vehicle back and give me what I requested. Eventually I had to contact the Ombudsman and The sales manager lied to them saying I never requested an accident free vehicle and my case was closed. I then asked the sales manager if they can still repair the shaddy paintwork and he never replied. I will never purchase or service my vehicle at their branch. So disgusted by the way this matter was handled. So now Im stuck with a vehicle thats paintwork has to be done over at my cost. :(
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